Exhibitor Manual

Move In Monday, October 16 2017 10:00am – 10:00pm
Exhibition Tuesday, October 17 2017 8:00am – 5:00pm
Wednesday, October 18 2017 8:00am – 5:00pm
Thursday, October 19 2017 8:00am – 5:00pm
Move Out Thursday, October 19 2017 3:00pm – 8:00pm

Exhibitor staff are permitted to enter the exhibition floor 1.5 hours prior on show days.

Show Location
Sheraton Centre Toronto
123 Queen Street West
M5H 2M9

Shipping Address
Sheraton Centre Toronto – Loading Bay Sheraton F
World Conference on Online Learning 2017
c/o Robinson Show Services
7615 Kimbel St #1
Mississauga, ON
L5S 1A8

Table of Contents

Move-In/Out Procedures

Official Show Contractor Supplier Forms/ Contact Information

Important Contacts

2017 Canadian Gaming Summit c/o
MediaEdge Communications Inc.
5255 Yonge Street, Suite 1000
Toronto, Ontario, M2N 6P4
Toll Free: 1.866.216.0860
Tel: 416.512.8186
Fax: 416.512.8344
Contact: Brad Moore– Director, Show Operations, ext.280
Contact: Chuck Nervick- Vice President – Booth Sales, Sponsorships, Show Guide Advertising, ext. 227

Sheraton Centre Toronto
123 Queen Street West
Toronto, ON
M5H 2M9
Contact: Melody Artounian
Tell: 406-947-4806

Mendelssohn Event Logistics
3405 American Drive, Unit 7
Mississauga, Ontario, L4V 1T6
Tel: 905-673-5445 ext. 522
Toll Free: 888-827-7469
Fax: 1-905-673-2574
Contact: Brian Moore

For ADVANCE WAREHOUSE information including rates and information please contact Mendelssohn Event Logistics.

For DIRECT Shipments please contact Robinson Show Service. Please find the Robinson Material Handling Form in your kit. All direct shipments should NOT arrive before Monday, October 16, 2017 and should be consigned as follows:

Robinsons Show Services
7615 Kimbel St #1
Mississauga, ON L5S 1A8
Tel 905-417-7789
Contact: Elaine Blosmanis, ext. 201

AV Company

PSAV (Electrical & Internet)
123 Queen St W
Toronto, ON M5H 2M9
Tel: 416-304-1354

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Deadline Dates

Please refer to the forms in the Supplier Order Forms section of the Manual for complete details.

Robinsons Show Services (Early Bird Prices)
  • Rental Hardware Booths
  • Rental Furniture, etc.
  • Fork Lift Services & Booth Work
September 27
Show Guide Advertising (MediaEdge) September 8
Exhibitor Listing in Show Guide (MediaEdge) October 2
Accommodations (Group Rates) September 1
Advance Warehouse & Shipping (Mendelssohn) October 10
Customs Brokering (Mendelssohn) October 15
Sheraton Centre Toronto
  • Catering
  • Telephone
  • Security
  • Booth Cleaning
  • Sign / Banner Hanging
October 6
  • Internet
  • Electrical
Lead Retrieval Services (CONEXSYS)(Early Bird Prices) October 2

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Move In Procedure

Monday, October 16 2017 10:00am – 10:00pm

Exhibitors must adhere to the scheduled move-in times outlined.

Please direct any questions concerning your move-in to Elaine Blosmanis at Robinson Show Services, 905-417-7789 ext. 201 or

Exhibitors will be permitted into the show area 1 ½ hours prior to opening on show days and must leave the show floor 30 minutes after the scheduled show end time.


  • To ship your exhibit to the event on the move-in day, please refer to Robinson Show Services Exhibitor Manual for “Materials Handling”.
  • For advance warehousing, please see Mendelssohn found in the “Supplier Order Forms” section.
  • If your shipments are coming from abroad and require customs brokering, please see Mendelssohn found in the “Supplier Order Forms” section.
  • We recommend the official Transportation and Customs Broker, Mendelssohn Event Logistics, to ship your exhibit. This will reduce costs, waiting and hassles. They will be able to schedule the arrival of your shipment so you can arrive to set-up and avoid line-ups or congestion at the loading dock.

Remember to confirm your shipment date and time with your carrier.

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Move Out Procedure

Thursday, October 19 2017

  • The show officially ends at 3:00pm. Exhibitors must wait until the show closes before dismantling exhibits. Exhibitors who pack up prior to show close may be fined.
  • Exhibitors must wait approximately 30 minutes for the aisle carpet (if any) to be rolled up after which and crates will be returned to exhibitors on the show floor.
  • Exhibitor materials must be cleared from the show floor by 8:00pm. To ensure all materials are removed from the facility in a timely fashion, please have carriers check in by 6:30pm.
  • Mendelssohn Event Logistics will be on-site to ensure loading of your goods onto their trailer, for delivery to your final destination. Post Show storage arrangements must be made with Robinson Show Services if your goods are not being picked up by the end of move-out on Thursday.
  • Any goods on the show floor after 8:00 pm, Thursday, October 19, without Post Show storage arrangements will be picked-up by Mendelssohn Event Logistics and will be available for pick up at their warehouse after the show, with the appropriate costs.

Please refer to Robinson Show Services Exhibitor Manual to the “Material Handling Services” for further information on the move out process.

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